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Product Name
CIS-CAT Pro Assessor®
Product Version
v4.1+
Date
Problem
Info |
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I can run a successful Assessment using Assessor-CLI v4.+ but I am unable to run a successful Assessment using the Assessor v4 GUI. The GUI remains blank after selecting the desired Benchmark and Profile. |
Solution
The problem likely lies in the location of your \Assessor-CLI Directory. White Spaces in the local file path can stop the GUI from successfully completing an Assessment - even if the application launches and you are able to select the desired Benchmark.
Warning |
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You cannot host the Assessor-CLI directory on a Network Share and use the GUI. |
To resolve host locally:
Navigate to your \Assessor-CLI directory
If the directory is in a location with spaces in the file path, for example
C:\Program Files
Move the \Assessor-CLI directory to a location with no Whitespaces in the File Path.
Launch the Executable Assessor GUI and move through the Assessment.
Note |
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If you have configuration files that have been modified to contain the File Path to Assessor-CLI, you will need to update those .config files accordingly |
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