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Product Name

CIS-CAT Pro Assessor v4

Product Version4+

v4.10.0

Date



Problem

Info

Assessor stalls when scanning Linux targets with network share drives.

Systems with network share drives (e.g., NFS, CIFS, SMB) sometimes hang when Assessor runs the df -TP command during the assessment. This can occur if the network environment has a host/server failure or a stale mount drive.

Info

The df command is used to display the free disc space of a specific file system.

Info

Stale mount drives occur whenever a file or directory referenced by the handle is removed by another host while the client still holds an active reference to the object.

Solution

Unmount the network share drive, reboot, and re-scan.

Keywords; Assessor Linux Red Hat RHEL network share

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Action

Name(s)

Date

Linked ticket

support-21039, support-18417

Created by

Andrew Dannenberger

Reviewed by

Amanda McGown Allan Cornwell Parami Swenson (Unlicensed) Perfect Tangban (Unlicensed) Nick Romanzo

Approved by

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