Product Name
CIS CSAT Pro - SecureSuite CIS Controls Self Assessment Tool
Product Version
v1.x.x
Date
Use /date to insert current date
Problem
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I forgot my password OR I need a One-Time Password (OTP) for MFA OR I’m not receiving Safeguard workflow messages. How do I configure email to receive these messages? |
Overview
CSAT Pro utilizes the Grails mail plugin for email communication
The plugin assumes an unsecured mail server configured at
localhostonport 25by default. (is this why username and password seems to be optional?)(From https://csat-pro.docs.cisecurity.org/en/stable/source/CSAT%20Pro%20Deployment/#email-configuration, but we’re skeptical about Gmail) Numerous SMTP services exist, such as Gmail, Hotmail, Amazon SES, or in-house SMTP services available through corporate emailing technologies, such as Exchange. CIS CSAT Pro can support these SMTP servers, as long as the connection information entered below is correct.
Some configuration setting recommendations for certain webmail providers may be prepopulated in the Advanced Mail Settings?
Requirements
Must be able to connect to and utilize a valid SMTP server in order to send email messages
SMTPS port 587 - is it compatible?
Solution 1
The first opportunity that users have to configure email is when running the CSAT Pro installer. The required fields are Host/SMTP, Port, and Default Sender Email Address.
What use cases case is username and password required - for SMTPS?
Here is the Advanced Settings section:
Solution 2
If you have already run the CSAT Pro installer and would like to edit the mail configuration, go to \(CSAT directory)\CSAT_Pro\conf and open the csat-config.yml file with the text editor of your choice. Once opened,
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For more information on the CSAT Pro installation process please see the Quick Start Guide for CSAT Pro installations. |
simple self contained steps
add illustrations as needed
Troubleshooting
If you have configured email in one of the two ways mentioned above, but you are still not receiving emails, then please send us your csat-config.yml file. Please see the resources for further assistance:
https://cisecurity.atlassian.net/servicedesk/customer/portal/15/article/2457927714
https://cisecurity.atlassian.net/servicedesk/customer/portal/15/article/2110914728
https://csat-pro.docs.cisecurity.org/en/stable/source/CSAT%20Pro%20Deployment/#email-configuration
Keywords; CSAT Pro email configuration SMTP
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