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Product Name

CIS-CAT Pro Dashboard

Product Version

v3.x.x+

Date

27 Mar

Problem

Info

The imports to my Dashboard instance were initially very fast, ~20 seconds/report. However, after several thousand imports the import time increases to as much as [for example] 9 minutes per report. 

Solution

In this order, please first:

  1. Increase the Java Memory Pool by navigating to C:\Program Files\CCPD\CIS-CAT Pro Dashboard.vmoptions or usr/local/CCPD/CIS-CAT Pro Dashboard.vmoptions and double this number or more.

    1. Every environment is different and you may need to experiment with a higher number and then decrease to find the right spot for your uploads

  2. Compress/ zip the reports sent to Dashboard. If you have not already, in your Assessor-CLI.properties file, located in your Assessor-CLI\config directory around line 108 change this from false to true

    Code Block
    # Allow for assessment reports to be zipped/compressed when they are sent to the Dashboard via a POST request 
# This property is only supported with Dashboard version 1.1.9 or higher. 
ciscat.zip.post.files=true

    1. Restart the CCPD and MariaDBservices and test

  3. Members have found that import times for a multitude of reports has been greatly improved with a modification to the my.ini file

    1. Stop CCPD and MariaDB services

    2. If desired: Create a backup of the file, rename or remove backup from dir.

      1. C:\Program Files\CCPD\mariaDB\server\my.ini

    3. Open the my.ini file in a text editing program, add 2 lines to the my.inias shown below

      Code Block
      [mysqld]
datadir=C:/Program Files/CCPD/mariaDB/server
innodb-buffer-pool-size=16G
max_allowed_packet=512M

    4. Save the file

    5. Restart the CCPD and MariaDBservices

Note

One member noticed that the RAM usage on the Dashboard server would spike to 100% and the CCPD service would intermittently stop. By putting in the "innodb-buffer-pool-size=16G" they were not allotting enough RAM for other system tasks. This member updated the my.ini file with:

innodb-buffer-pool-size=12G

This lower buffer pool size was more stable for this specific end-user.

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Date

Linked ticket

https://cisecurity.atlassian.net/jira/servicedesk/projects/SUPPORT/queues/custom/135/SUPPORT-SUPPORT-31846

https://cisecurity.atlassian.net/jira/servicedesk/projects/SUPPORT/queues/custom/135/SUPPORT-31846

Created by

Amanda McGown

Reviewed by

SBP Product Technical Support Team (Amanda McGown Allan Cornwell Andrew Dannenberger Chris Boldiston Nick Romanzo Parami Swenson (Unlicensed))

Approved by

Chris Boldiston Amanda McGown

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