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Product Name

CIS-CAT Pro Assessor

Product Version

v4

Date



Problem

Info

When running a local or remote Assessor scan it fails with an Exit Code 500

Solution

I am seeing an error related to NCName in your screenshot. This happens when loading the ‘Target System Name' into the Assessor-GUI, or when running a Basic/ local scan, with ‘not accepted’ information.

To resolve this, you DO NOT need to change the name of the physical Target you would like to asses. If you have built the XML for CLI make sure that the <session id=” ”> fields do not start with one of the below restricted characters. If using the Assessor-GUI, the same restrictions apply to the ‘Target System Name’ field.

The' Target System Name' used by the Assessor-GUI is more or less an arbitrary name (used for continuity with Assessor-CLI.xml config files.). The <session ID> / ‘Target System Name’ could be anything as long as it conforms to the restrictions in the next paragraph. It could be Windows-Assessment-123456 or even Toast - it is completely your choice, excepting the following restrictions:

Practical restrictions of an NCName
The practical restrictions of NCName are that it cannot contain several symbol characters like : @ $ % & / + “ ; whitespace characters or different parenthesis. Furthermore, an NCName cannot begin with a number, dot or minus character although they can appear later in an NCName

Resolution

If you are running a local scan via the GUI on a machine that starts with a ‘forbidden’ character:

  1. Choose Advanced Scan>

  2. Add Remote or Local Target System>

  3. Target System Type>

  4. Local.

If you’re running a remote GUI scan, you will need to remove the restricted character that starts the name of the Target System Name.

Note

Please change the name of the the Session ID for Assessor-CLI or the the Target System Name in the Assessor-GUI as described above and rerun the scan.

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Center for Internet Security®


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Action

Name(s)

Date

Linked ticket

https://cisecurity.atlassian.net/browse/SUPPORT-14566

https://cisecurity.atlassian.net/browse/SUPPORT-14280

https://cisecurity.atlassian.net/browse/SUPPORT-14071

https://cisecurity.atlassian.net/browse/SUPPORT-13465

https://cisecurity.atlassian.net/browse/SUPPORT-13431

https://cisecurity.atlassian.net/browse/SUPPORT-13046

https://cisecurity.atlassian.net/browse/

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-14566

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-14280

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-14071

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-13465

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-13431

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-13046

Jira Legacy
serverSystem Jira
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-11850

Created by

Amanda McGown

Reviewed by

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