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Product Name

CIS-CAT Pro Assessor®

Product Version

v4.1+

Date



Problem

Info

I can run a successful Assessment using Assessor-CLI v4.+ but I am unable to run a successful Assessment using the Assessor v4 GUI. The GUI remains blank after selecting the desired Benchmark and Profile.

Solution

The problem likely lies in the location of your \Assessor-CLI Directory. White Spaces in the local file path can stop the GUI from successfully completing an Assessment - even if the application launches and you are able to select the desired Benchmark.

Warning

You cannot host the Assessor-CLI directory on a Network Share and use the GUI.

To resolve host locally:

  1. Navigate to your \Assessor-CLI directory

  2. If the directory is in a location with spaces in the file path, for example C:\Program Files

  3. Move the \Assessor-CLI directory to a location with no Whitespaces in the File Path.

  4. Launch the Executable Assessor GUI and move through the Assessment.

Note

If you have configuration files that have been modified to contain the File Path to Assessor-CLI, you will need to update those .config files accordingly

Content by Label

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel in ( "sbp_fer" , "GUI" , "whitespace" )

Copyright © 2020 2023

Center for Internet Security®


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Action

Name(s)

Date

Linked ticket

https://cisecurity.atlassian.net/browse/SUPPORT-10752

https://cisecurity.atlassian.net/browse/

Jira Legacy
serverSystem JIRA
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keySUPPORT-10752

Jira Legacy
serverSystem JIRA
serverIdb90ca2a8-9df7-3869-89db-c424866c1b16
keyCCPRO-7007

Created by

Amanda McGown

Reviewed by

Andrew Preston Amanda McGown Chris Boldiston Elizabeth Chaharyn Nick Romanzo

Approved by

Andrew Preston Amanda McGown Chris Boldiston Elizabeth Chaharyn Nick Romanzo

Updated by:

Amanda McGown removed whitespace error after Parami Swenson (Unlicensed) tested

Remove by