Product Name

CIS CSAT Pro (SecureSuite Controls Self Assessment Tool)

Product Version

All

Date

Problem

I am having issues with CSAT Pro. What files should I attach to my support ticket?

Solution

Please attach the following items to your ticket:

  1. The csat-config.yml file, which is located at: \(CSAT directory)\CSAT_Pro\conf

  2. The csat log file, which is located at: \(CSAT directory)\CSAT_Pro\logs\csatlogs

The default CSAT Pro install directory is \Program Files

Keywords; csat pro csat-config

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Action

Name(s)

Date

Linked ticket

Created by

Andrew Dannenberger

Reviewed by

Parami Swenson (Unlicensed) Nick Romanzo Amanda McGown

Approved by

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