Central Support Customer Service Knowledge Base

Central Support

Central Support’s mission is to provide world-class customer service for all MS-ISAC members and CIS customers. Central Support is responsible for actioning Tier 1 issues and triage of escalations throughout CIS.

Get in contact

• csh.cisecurity@atalassian.net

• #slackchannel

• Submit a Ticket

CIS Member Portal

• Organization Management

• Contact Management

• Resources

MDBR

• Overview

• Registration

• Technical Support

IP & Domain Monitoring

• Non-Portal Enrollment

• CIS Portal - IP Tables

• CIS Portal - Domain Tables

Indicator Sharing

• Real-Time Indicator Feeds

• Applications of the Indicator Sharing Feeds

• Intelligence Sources and Indicators

• Standard Feed Formats

• Getting Started With Indicator Sharing Feeds

Free SecureSuite

• CIS WorkBench

• Benchmarks

• Link to page

NCSR

• Link to page

• Link to page

• Link to page

Albert Network Monitoring and Management

• Albert Overview

• Albert Data and Hardware

• Albert Services and Cost

• Albert Data and Information Sharing

Endpoint Security Services (ESS)

• ESS Overview

• ESS Spotlight: Add-On Module

• ESS Mobile: Add-on or Standalone Module

Managed Security Services (MSS)

• How does MSS work?

• Link to page

• Link to page

Central Support

Get Support

• Link to page

• Link to page

• Link to page

Related Links

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