Locating the CIS SecureSuite Platform log & config files

Problem

I would like to know where the CIS SecureSuite Platform log and configuration files are located so that they can be attached to a Product Support case for troubleshooting.

Solution

The SecureSuite Platform documentation includes log file locations for each component & service, such as the installer, Keycloak & the SSP application itself:
Resolve Installation Errors - CIS SecureSuite Platform Guide

As a quick reference, the default log paths for both Windows and Linux deployments are included below.

Installation Logs

• Windows:
  C:\Users\[username]\AppData\Local\Temp\i4j_log_SecureSuite_* (during install)
  Where [username] is the account name of the logged in user running the installer
  (note that the subfolder may differ based on your Temp directory contents)
  
  -or-
  
  C:\Program Files\SecureSuite\.install4j\installation.log (after install)
  
  You can also select the “Installer Logs” button on the bottom left of the dialog window:

  Open

  

   

• Linux:
  /tmp/i4j_log_SecureSuite_* (during install)
  Where * is a random number, such as i4j_log_SecureSuite_11075569652425734538.log
  
  -or-
  
  /usr/local/SecureSuite/.install4j/install.log (after install)

Application Logs

• Windows:
  C:\Program Files\SecureSuite\logs\securesuitelogs\

• Linux:
  /usr/local/SecureSuite/logs/securesuitelogs

Keycloak Logs

• Windows:
  C:\Program Files\SecureSuite\keycloak\logs
  For Windows deployments, the service startup is handled as a Task Scheduler entry:

  Open

  

• Linux:
  /usr/local/SecureSuite/keycloak/logs
  For Linux deployments, the Keycloak service startup is handled by systemctl:
  systemctl status keycloak

Configuration Files

SecureSuite Platform Configuration

• Windows:
  C:\Program Files\SecureSuite\conf\securesuite-config.yml

• Linux:
  /usr/local/SecureSuite/conf/securesuite-config.yml

Keycloak Configuration

• Windows:
  C:\Program Files\SecureSuite\keycloak\windows\keycloak-24.0.5\conf\keycloak.conf

• Linux:
  /usr/local/SecureSuite/keycloak/linux/keycloak-24.0.5/conf/keycloak.conf

Keywords; SecureSuite Platform SSP Log Location

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