Labelled content

Non-Portal IP/Domain Enrollment (Central Support Knowledge Base)

Is it possible to implement the MDBR service in monitoring-only mode to determine if there are any issues before allowing it the ability to block domain requests? (Central Support Knowledge Base)

My organization has an existing security gateway (DNS filter) solution in place. Is it possible to have both MDBR and another secure DNS solution in place at the same time? (Central Support Knowledge Base)

My organization does not have a static IP address, which is required for accurate reporting. Would my organization be disqualified from the MDBR service, or would we have to update our account every time our IP address changes? (Central Support Knowledge Base)

Many of our employees work remotely. Assuming no VPN is present, would this disqualify them from utilizing the MDBR service, as they would not have an internal DNS server? (Central Support Knowledge Base)

My organization does not have an internal DNS server. Is an internal DNS server required to sign up for MDBR, or can we manually point each workstation towards the Akamai DNS servers directly? (Central Support Knowledge Base)

What is the process for false positives? (Central Support Knowledge Base)

Is the page that appears when malicious domain requests are blocked customizable? (Central Support Knowledge Base)

Is there a way to test that our local forwarders were successfully changed to send DNS inquiries to Akamai? (Central Support Knowledge Base)

How do I configure my organization’s local forwarders to send DNS inquiries to Akamai? (Central Support Knowledge Base)