Recent changes to the CIS WorkBench now allow for greater managerial control of their organization’s SecureSuite WorkBench users

Requirements

To locate your Organization’s WorkBench Dashboard and User Management

Login to CIS WorkBench
Locate your user account in the upper right hand corner of the page and click on your username
In the now-available dropdown, select your organization's name
You are now in your Organization’s WorkBench Dashboard

Implementation Steps

“I am the Workbench Company Manager for my organization, how can I edit one of my user’s names/ positions/ emails/ etc.?”
1. Navigate to the Organization’s Dashboard>
2. Navigate to ‘Manage Users’>
3. Locate and select the user who needs to be modified>
4. Select the pencil icon to ‘Edit Users’>
5. Update the necessary information and Submit
“I am the Workbench Company Manager for my organization, how can I promote another CIS Workbench user to manager of the Organization?”
1. Navigate to the Organization’s Dashboard>
2. Navigate to ‘Manage Users’>
3. Locate and select the user who needs to be promoted>
4. Select the up arrow icon to ‘Promote to Company Manager>
“I am the WorkBench manager for my organization and I have employees who are no longer working with the organization or who I do not want to have access to the paid SecureSuite resources, how do I Delete or Remove them?”
1. Go to the Organization’s Dashboard>
2. Select ‘Manage Users’>
3. Locate the user who needs to be Removed or Deleted>
4. Select the user with an X icon to ‘Remove from Company' or select the garbage icon to ‘Delete user’ permanently

If your Organization does not Auto-Approves members, you will have the ability to ‘Remove from Company’ and to ‘Delete User’
If your Organization does auto-approve members, you will not have the ability to Remove users, only to delete users.

If you would like to change your approval options, please contact your Account Manager directly, or submit a https://cisecurity.atlassian.net/servicedesk/customer/portal/15/group/35/create/143 ticket requesting this change be made.