Diagnostic / debug information to troubleshoot CIS-CAT Pro Assessor v4 issues.

If you are running the assessment from a CLI, add --info to the end of your command when running a scan to generate verbose logs.

If you are running the assessment from the GUI, set the logging level to include INFO (the third option) to generate verbose logs:

Open

Compress the verbose logs and send the following config and log files:

Please remove or rename existing log files, rerun a fresh scan, and attach the following files to ticket:

Local Assessment

1. Assessor-CLI & Assessor GUI log files from the “/logs” directory

   1. Location: /logs/assessor-cli.log 

2. Command line output

   1. GUI Location: /logs/GUI_console_logs/batchlog

   2. CLI: Please screenshot the command line output or if it is large, please copy/ paste and send it as a text attachment.

3. Assessor-CLI.bat/.sh [If modified in any manner]

4. assessor-cli.properties

Remote Assessment

1. Assessor log files from logs/directory

   1. Location: /logs/assessor-cli.log 

2. Command line output

   1. GUI Location: /logs/GUI_console_logs/batchlog

   2. CLI: Please screenshot the command line output or if it is large, please copy/ paste and send it as a text attachment.

3. sessions.properties

4. Assessor-CLI.bat/.sh [If modified in any manner]

Centralized Assessment

In your cis-cat-centralized.bat/.sh or the cis-cat-centralized-ccpd.bat/.sh file add --info to the following setting SET CISCAT_OPTS=-nrf -ui. Then rerun the scan and compress and send the following config and log files:

1. cis-cat-centralized.bat/.sh or cis-cat-centralized-ccpd.bat/.sh

2. Assessor log files from logs/directory

   1. GUI console logs

      1. Location: /logs/GUI_console_logs/batchlog

   2. assessor-cli.log

      1. Location: /logs/assessor-cli.log 

3. Screenshot of Command line output for CLI

Example file locations:

Open

Keywords; Triage attach

Content by Label