| Title: | MDBR Technical Support | |
|---|---|---|
| Owner: | Doug McLean | |
| Creator: | Doug McLean | Apr 01, 2024 |
| Last Changed by: | Doug McLean | Oct 04, 2024 |
| Tiny Link: (useful for email) | https://cisecurity.atlassian.net/wiki/x/EoEIxg | |
| Export As: | Word · PDF | |
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Central Support Knowledge Base (1)
Central Support Customer Service Knowledge Base |
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Does MDBR support DNS over HTTPS (DoH)?
Can you provide more details on the information that is logged by MDBR?
Does MDBR support real-time log integration or log forwarding to an SLTT's SIEM solution?
How do I get direct access to the Akamai portal and information related to the internal host that made a DNS request?
How do I configure my organization’s local forwarders to send DNS inquiries to Akamai?
Is there a way to test that our local forwarders were successfully changed to send DNS inquiries to Akamai?
Is the page that appears when malicious domain requests are blocked customizable?
What is the process for false positives?
My organization does not have an internal DNS server. Is an internal DNS server required to sign up for MDBR, or can we manually point each workstation towards the Akamai DNS servers directly?
Many of our employees work remotely. Assuming no VPN is present, would this disqualify them from utilizing the MDBR service, as they would not have an internal DNS server?
Does MDBR support DNS over HTTPS (DoH)?
Can you provide more details on the information that is logged by MDBR?
Does MDBR support real-time log integration or log forwarding to an SLTT's SIEM solution?
How do I get direct access to the Akamai portal and information related to the internal host that made a DNS request?
How do I configure my organization’s local forwarders to send DNS inquiries to Akamai?
Is there a way to test that our local forwarders were successfully changed to send DNS inquiries to Akamai?
Is the page that appears when malicious domain requests are blocked customizable?
What is the process for false positives?
My organization does not have an internal DNS server. Is an internal DNS server required to sign up for MDBR, or can we manually point each workstation towards the Akamai DNS servers directly?
Many of our employees work remotely. Assuming no VPN is present, would this disqualify them from utilizing the MDBR service, as they would not have an internal DNS server?
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