Product Name
CIS-CAT Pro Dashboard v3
Product Version
3.0.0, 3.0.1
Date
Problem
I am receiving a error.Null during the Dashboard v3 installation.
Solution
This is generally caused by lack of resources/vm lag. Leave the installer running for approximately 2 hours or until the MariaDB and Windows CCPD services come up. The error.Null occurs when Dashboard is still unreachable after 10 minutes. The installer is still running and will eventually complete.
If Dashboard still has not come up after many hours, follow the steps here to gather logs, and submit a ticket to cisecurity.org/support.
Be sure the following requirements have been met:
Windows Environment Requirements
Linux Environment Requirements
A clean install of Dashboard version 3.0.0 is required as there are no upgrade or data migration options available from any previous 2.x version
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