MDBR Technical Support
- Can you provide more details on the information that is logged by MDBR?
- Does MDBR support DNS over HTTPS (DoH)?
- Does MDBR support real-time log integration or log forwarding to an SLTT's SIEM solution?
- Does the MBDR DNS service support DNS over TLS connections?
- How do I configure my organization’s local forwarders to send DNS inquiries to Akamai?
- How do I get direct access to the Akamai portal and information related to the internal host that made a DNS request?
- Is it possible to implement the MDBR service in monitoring-only mode to determine if there are any issues before allowing it the ability to block domain requests?
- Is the page that appears when malicious domain requests are blocked customizable?
- Is there a way to test that our local forwarders were successfully changed to send DNS inquiries to Akamai?
- Many of our employees work remotely. Assuming no VPN is present, would this disqualify them from utilizing the MDBR service, as they would not have an internal DNS server?
- My organization does not have an internal DNS server. Is an internal DNS server required to sign up for MDBR, or can we manually point each workstation towards the Akamai DNS servers directly?
- My organization does not have a static IP address, which is required for accurate reporting. Would my organization be disqualified from the MDBR service, or would we have to update our account every time our IP address changes?
- My organization has an existing security gateway (DNS filter) solution in place. Is it possible to have both MDBR and another secure DNS solution in place at the same time?
- What is the process for false positives?