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Product Name

CIS-CAT Pro Dashboard

Product Version

v3

Date

Problem

These are the steps to gather diagnostic information to help troubleshoot CIS-CAT Pro Dashboard v3 installation issues.

Solution

For a Windows system, please compress and attach the following to your ticket:

  1. From the (Dashboard 3 install directory)\CCPD\mariaDB\server directory, the \[hostname].err file - where [hostname] is the system name running the app.

  2. From the (Dashboard 3 install directory)\CCPD

  3. stick to 3-5 steps

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