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Knowledge Base Articles for the CIS Central Support Portal

How to use the Service Center | Central Support Knowledge Base

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CIS Central Support

Welcome to the Central Support Portal. We are here to support and empower MS-ISAC Members and CIS Customers with information, resources, knowledge and support.

Central Support’s Operation hours are Monday through Friday, 8am - 8pm ET.

Visit our Customer Support Services Knowledge Base to learn what else CIS can do for you.

  • MS-ISAC Membership Management

    Go here to manage your organization’s information

  • Service Request

    Request or learn more about your favorite products (Albert, CASP, EDR, ESS, MDBR, and more)

  • Maturity Services

    Request Maturity Services for Foundational Assessment, Nationwide Cybersecurity Review, and Cybersecurity Assistance Services Program

  • Member Activities

    Request information surrounding Collaboration and Connection Events

  • Report a Bug

    Report any product or reporting issues

  • CIS Portal Support

    Request support related to your CIS Portal account

  • Other

    This form is used for additional unspecified requests

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