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How to Use the Service Center | My Open Requests

Portals

  1. Business Resiliency Working Group

    Welcome! You can raise a request for Business Resiliency Working Group using the options provided.

  2. Central Support Helpdesk

    Welcome! You can raise a request for Central Support Helpdesk using the options provided.

  3. CIS Services

    Welcome! Please use this form for any questions related to CIS Services applicable to all US State, Local, Tribal & Territorial (SLTT) entities including: Albert Network Monitoring, Managed Security Services, Vulnerability Assessments, Penetration Testing or Social Engineering. This form is not currently accessible, please email cis_services@cisecurity.atlassian.net.

  4. CIS Support Portal

    Use this page to submit CIS Product Technical Support, CIS Benchmarks™ Certification or CIS SecureSuite® Account questions.

  5. EI-ISAC AI Reports

    Welcome! You can raise a request for EI-ISAC AI Reports using the options provided.

  6. Malware Next Gen (MNG)

    Welcome! Please fill out the form below to indicate interest in obtaining a MNG account when MCAP officially transitions to MNG.

  7. MS-ISAC CTI

    Use this portal to submit a Cyber Threat Intelligence Request for Information.

Suggested forms

  • CIS Product Technical Support in CIS Support Portal
  • CIS Benchmarks™ Certification in CIS Support Portal
  • Account Management in Central Support Helpdesk

    Contact Addition, Contact Removal, Contact Information Change, Primary Contact Change

  • CIS SecureSuite Account Question in CIS Support Portal
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