What logging options are available in CSAT Pro?
Product Name
CSAT Pro
Product Version
All versions
Date
Mar 29, 2022
Problem
My organization needs to ensure that certain logging options are available for CSAT Pro.
Solution
There are four logging options, depending on the type of event. The four types of available logs are:
Application level - These events are logged in the
csatlog text file and covers things like application startup, etc. It should be located at(initial installation directory)\CSAT_Pro\logsOrganization History log - https://csat.readthedocs.io/en/latest/source/csat_pro_user_guide/#organization-history-section
Assessment Event log - https://csat.readthedocs.io/en/latest/source/csat_pro_user_guide/#event-log
Safeguard History - https://csat.readthedocs.io/en/latest/source/csat_pro_user_guide/#safeguard-view-sub-control-view-task-view
Information such as when a user logs in, login failures, password resets, etc. is not currently available in CSAT Pro. Also, there is currently no ability to adjust log verbosity. Expanding the available logging information is a Feature Enhancement Request that we are considering for possible future updates to CSAT Pro.
Keywords; csat pro log options
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