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Diagnostic/Debug information to troubleshoot CSAT Pro issues
Diagnostic/Debug information to troubleshoot CSAT Pro issues
- Andrew Dannenberger
- Amanda McGown
Owned by Andrew Dannenberger, created
Last updated: Oct 26, 2023
Product Name
CIS CSAT Pro (SecureSuite Controls Self Assessment Tool)
Product Version
All
Date
Apr 19, 2022
Problem
I am having issues with CSAT Pro. What files should I attach to my support ticket?
Solution
Please attach the following items to your ticket:
The
csat-config.ymlfile, which is located at:\(CSAT directory)\CSAT_Pro\confThe
csatlog file, which is located at:\(CSAT directory)\CSAT_Pro\logs\csatlogs
The default CSAT Pro install directory is \Program Files
Keywords; csat pro csat-config
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