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Diagnostic/Debug information to troubleshoot CIS-CAT Pro Dashboard v3 installation issues on Linux systems
Diagnostic/Debug information to troubleshoot CIS-CAT Pro Dashboard v3 installation issues on Linux systems
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Product Name
CIS-CAT Pro Dashboard
Product Version
v3
Date
Jan 25, 2023
Problem
These are the steps to gather diagnostic information to help troubleshoot CIS-CAT Pro Dashboard v3 installation issues.
Solution
For a Linux system please compress and attach the following to your ticket:
From the CIS-CAT Pro Dashboard Installer screen, click on the “Installer Logs” button to open the “Temp” folder that contains the installer log. It is named
i4j_log_CCPD_[19 digit number]
Click on the “Installer logs” button at the bottom: