/
Diagnostic/Debug information to troubleshoot CIS-CAT Pro Dashboard v3 installation issues on Linux systems

Diagnostic/Debug information to troubleshoot CIS-CAT Pro Dashboard v3 installation issues on Linux systems

l

Product Name

CIS-CAT Pro Dashboard

Product Version

v3

Date

Jan 25, 2023



Problem

These are the steps to gather diagnostic information to help troubleshoot CIS-CAT Pro Dashboard v3 installation issues.

Solution

For a Linux system please compress and attach the following to your ticket:

  1. From the CIS-CAT Pro Dashboard Installer screen, click on the “Installer Logs” button to open the “Temp” folder that contains the installer log. It is named i4j_log_CCPD_[19 digit number]

Click on the “Installer logs” button at the bottom: